Yes, I make house calls. In fact, the majority of my appointments are in my client’s homes. I do have an office in Dublin, but I find that the house calls are more common, more appreciated, and better all around. Here’s why:
- Many of my clients are older and appreciate not having to travel to an appointment. I had a client who lived just about 6 miles from my office, but in his mind, my office was in another country!
- I offer flexible appointment times, such as weekends and evenings, so making the appointment at a client’s home is easier for travel.
- I appreciate being able to avoid Bay Area traffic, so I work with my clients so we all avoid it.
- I am not the kind of attorney who sits in her office all day, waiting for the phone to ring, so I am often on the go anyway.
- It’s not weird. Really, it never is. We usually sit in the dining room, at the table, and everyone is more relaxed and comfortable.
- Ah, comfort. No one likes to talk about their eventual demise and dividing up their stuff amongst their family. Being in a safe, familiar environment instead of a stuffy attorney’s office can make it easier (not that my office is stuffy!).
- Range. I work with networking partners who work all over the Bay Area, and if I have a referral from Santa Rosa or South San Jose, I can work with them due to my willingness to travel.
My tag line is “Unlike any attorney you’ve ever met.” I use this because many of my clients, friends and referral partners tell me this. I want to blast the stereotypes of lawyers being distant, hard to reach and talk to, stuffy, boring, inflexible, and dismissive. I know that my clients are putting their lives into my hands, so I want to treat that as if it is the most precious gift, as it is. My clients and their families deserve the best, so this is what I give to them.